Call center

Scan agency has its own studio for conducting telephone interviews.

The main advantages of telephone surveys are:

- Short terms of work;

- Full control over the quality of primary information;

- Low costs for customers.

The Agency works with developed, specialized software for its needs, which allows full optimization and control in conducting telephone surveys. The software allows also for conducting online research on the Internet.

Interviewer network

Scan Agency has developed its own interviewer network throughout the country. The total number of interviewers working for the agency is about 350. The interviewer teams are divided into all administrative regions of the country, thus allows the conducting of representative surveys, not only at national, but also at the local level.